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Response by Fair Ticketing Alliance to CMA/VIAGOGO Court Order

A Victory for Live Music Fans

* Fair Ticketing Alliance supports court ruling to make Viagogo more transparent to fans *

Welcoming the news this morning that the Competition and Markets Authority (CMA) has secured a court order to ensure ticket exchange website, Viagogo complies with certain transparency requirements, Fair Ticketing Alliance chairman, Stephen Lee said:

“This is a victory for ordinary fans who love live music.

“We are delighted that Viagogo has now agreed to meet transparency requirements so fans who purchase tickets from their site will know information about who the seller is, what seat they will be getting, what the face value of the seat is and so on. This is the right thing for them to do.

“As responsible ticket re-sellers we have long campaigned, in public and in private, for Viagogo to be more open with ordinary fans. This has been included in our strict code of practice that requires our Members not to trade on sites that do not comply with all CMA requirements.

“We look forward to these requirements coming into effect for Viagogo in early 2019, along with other ticket exchange sites. It will be a Happy New Year for entertainment fans who will get a better live music experience in future as well as responsible re-sellers.”

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About the Fair Ticketing Alliance

The Fair Ticketing Alliance was established to campaign for a fair, trustworthy and flexible ticket market that works for all live entertainment fans. It was set up by a group of responsible UK ticket traders representing a cross section of the industry. The campaign aims to lobby for changes in UK law to give responsible, secondary operators the right to buy and re-sell tickets whilst protecting consumer interests.


For more information about this statement, contact Pete Bowyer on 07740 913886 or press@fairticketing.co.uk


For details of the Fair Ticketing Alliance Code of Practice see https://fairticketing.co.uk/code-of-practice/